FAQs

Q. What does Instapet.ca sell?
InstaPet.ca is the leading online pet food store in Canada.
– Pet Food
– Pet Supplies
– Natural & Organic Pet Food
Q. How does your service work?
You shop online. We deliver.
Shop InstaPet.ca and do your Pet Food shopping without leaving your home. By switching to InstaPet you will save at least 20% compared to big box stores.

At InstaPet.ca you shop, place your order and pay for your pet supplies online. We offer competitive prices, weekly specials, and even accept coupons! To open new account click here or call our fantastic customer support team at 778-807-4947

Q. Is there a minimum order?
Nope! We won’t limit you to how much or little you want to buy. Just remember orders over $100 receive free shipping! Orders between $70 & $120 will be charged $5.99 and orders less than $70 will be charged $6.99.
Q. I am impressed, how can I place the order?
– Step1: Create new account. Click here..
– Step 2: Add items to your shopping cart
– Step 3:Checkout and choose your preferred delivery time
Q. How do I pay for my order?
InstaPet.ca accepts Cash, Discover, Visa, MasterCard and American Express, as well as ATM or bank cards with a Visa or MasterCard logo.
Q. How do you ensure that my financial information is secure?
At InstaPet, we want you to feel safe while shopping with us. Yes, your security is our #1 priority. We protect your data with the same military-grade security and encryption that the big banks use.
Q. What is the deadline for placing an order?
Your ordering deadline is 11 p.m. the evening before your scheduled delivery day for next day delivery, and 2 p.m. for same-day deliveries. Orders received after 2 p.m will be delivered next day. Sorry, but we cannot make exceptions to these deadlines. If you miss your ordering deadline, please contact InstaPet customer support team and reschedule your delivery for the next available day. Same-day delivery may be an option (if it’s available in your area) for a small extra fee.